Customers may return an item for refund or exchange within 15 days of receipt. Please email us at info@boutiquejewels.com to request an Return Authorization (RMA) before returning an item.   Items must be returned in their original packing and should be unused. Shipping charges are non-refundable. There is no re-stocking fees.

Refunds and exchanges are processed within 15 days of receiving the item back at our warehouse.  When returning an item, please indicate the reason for the return.  Please also insure your return package. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.  For exchanges, customers are charged a second time shipping cost, based on the number of items exchanged and the shipping mode requested.

Returns should be mailed to:
   
Boutique Jewels Returns
C/o Logistech Solutions
1800 Quality Drive
Wilson, NC 27893